Welcome to The Burnham Surgery
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times.
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WE WOULD LIKE TO THANK YOU ALL FOR YOUR PATIENCE , SUPPORT AND UNDERSTANDING DURING THIS PANDEMIC.
Urgent notice: Blood test appointments
We have been notified by NHS England that all non-urgent blood tests are to be gradually reinstated amid an international shortage of blood bottles.
Until further notice we will book blood test appointment only if deemed urgent by one of our clinicians. Blood test appointments have also been removed from our online booking facility also.
Examples of clinically urgent testing include:
* Bloods that are required to facilitate a two week wait referral
* Bloods that are extremely overdue and/or essential for safe prescribing of medication or monitoring of condition
* Bloods that if taken could avoid a hospital admission or prevent an onward referral
* Those with suspected sepsis or conditions with a risk of death or disability There are a small number of QOF indicators which require a blood test to be undertaken.
We will continue to provide you with updates regarding this and appreciate your patience while we work our way through this situation as safely as possible.
Thank you for your support.
SEASONAL FLU VACCINATIONS
We will be shortly contacting patients to attend for their season influenza vaccine.
Please ensure your contact details are correct and up to date with the practice in particular if you have recently changed your mobile number please advise us of new number.
We are currently contacting all over 65's if you have not yet been contacted with an text message offering or call as we do not have a mobile recorded for you then please call the surgery to ensure we have your contact details up to date.
Flu Vaccine who should have it and why
Easy Read Flu Vaccination Information
New Website Launched to Provide Local Health and Wellbeing Information
We’re proud to launch our new Dengie and South Woodham Ferrers Primary Care Network website together with our partners in the network. You can find the new website at www.dengieandswfpcn.nhs.uk.
This new website will support patients to self-care by providing accessible information and advice on a range of topics, including mental health support, weight management, cancer services and more. All the information has been reviewed by clinicians and residents to ensure it meets their needs.
This website has been designed for our local population, and will help patients improve their health, wellbeing and social welfare by connecting them to the full range of services available in our community. This includes support available from the voluntary and charity sector, local authority and other partners.
The new Dengie and South Woodham Ferrers Primary Care Network website also includes information about new healthcare roles available in our Primary Care Network to help patients get the right care first time. You can find these here - www.dengieandswfpcn.nhs.uk/about-us/our-healthcare-roles.
Primary Care Networks offer a new way of organising care, bringing together all local health and care services in a local area to deliver more joined up care to local populations (usually covering around 50,000 people). Find out more about Primary Care Networks at www.dengieandswfpcn.nhs.uk/about-us/what-we-do.
FROM 19TH JULY & FACE COVERINGS
We will be continuing use of facemasks/coverings by all our staff, patients and visitors (if tolerated) when within the surgery premises.
Where possible and clinically appropriate remote consultations rather than face to face will be offered to patients.
We need to ensure that we continue to follow IPC guidance in order to keep our patients and also provide a safe environment for our staff to work in. Hence, we will continue to insist that all patients and visitors to our practice wear a face covering (unless exempt) while inside the surgery premises. In addition it is vital we triage and remote consultations when appropriate will be continued.
We thank you in advance for following this request.
IN RESPONSE TO GOVERNMENT ANNOUNCEMENT
Although nationally, certain COVID restrictions are being lifted from Monday 17th May the Burnham Surgery, in line with other surgeries in this area, majority of appointments will still be triaged by phone and video before offering face to face consultations we will continue as always be offering face to face automatically for certain conditions. This is because of the small capacity of our waiting rooms and the need to continue to conform to ‘social distancing’ rules.
Our appointment system will continue to be reviewed over the coming weeks in line with the Infection prevention control and social distance guidance.
IF YOU ATTEND EARLY FOR YOUR APPOINTMENT YOU MAY BE ASKED TO WAIT OUTSIDE WHERE SOCIAL DISTANCING CAN BE ACHIEVED UNTIL YOUR APPOINTMENT TIME.
WHEN YOU ENTER THE BUILDING PLEASE WEAR A FACE MASK OR COVERING.
USE HAND SANITISER WHEN ENTERING & EXITING THE BUILDING AND ENSURE SOCIAL DISTANCING FROM OTHER USERS OF THE PRACTICE WHERE EVER POSSIBLE. THANK YOU
(Updated 22nd Sept 2021 )
We will be shortly during Mid October be contacting patients for their booster Covid Vaccination to those who have been previously to the Crouchvale PCN Site
If you have missed our call/invite we would advise to book through the government booking website.
Link to the national booking system:
Book a coronavirus vaccination - NHS (www.nhs.uk)
If you are struggling to book their appointment, please contact the CCG Central Referral Team(CRS - open Mon – Fri, 8am – 6pm) who will be able to help
Contact number: 0300 123 0771
For any questions you have about Covid Vaccinations can be found at our CCG's website
or if you have any questions about vaccines email email@example.com
If you have any questions about the clinic such as parking, wheelchairs, carers etc please call The Burnham Surgery DO NOT CrouchVale Medical Centre.
If you have no transport
The Dart free service has now been extended to cover the whole of the Dengie peninsula, Maldon and Heybridge to enable people to have their jabs at Sainsbury centre. This is a door to door service.
Transport is available to South Woodham Ferrers, Sainsbury's Vaccination Center from The Dengie Peninsula, Maldon and Heybridge. You do need to book in advance. 01621 874410
NHS Covid Pass
People living in England who have had a full course of the COVID-19 vaccine can demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. People can prove their vaccination status through the NHS COVID Pass service:
People need to register with NHS login for the digital services. NHS login registrations may take longer than usual when there are high numbers of requests.
If people cannot access online services, and they are due to travel abroad in the near future, they can call 119 to request a letter that will provide evidence of their vaccination status.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.
When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.
Request a letter via the NHS website
It can take up to 5 working days from the date of receiving your full course of the vaccine before the system is updated. We then expect the letter to take up to 5 working days to reach you.
Request a COVID Pass letter via the NHS website.
Diabetes Kidney Testing At Home
Burnham Surgery and Mid Essex CCG have commissioned Healthy.io to support patients to test their kidney function at home
As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.
We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.
If you meet the criteria for the new service, you will receive a text message (or a letter!) about this testing process, which is run by Healthy.io. If you want to find out more, please click here: http://bit.ly/uACRtest.
If you want to speak to their customer support team, you can call them on 020 7183 7939.
Skin Analytics is a new service that uses artificial intelligence (AI) and new technology to help GPs make a decision on skin marks or moles (we call these lesions).
When you make an appointment with your GP about mole or mark you are concerned about, the GP will take a picture of the mark using a special dermascope camera attached to a smart phone. This will be sent to the DERM AI programme which is able to make a decision on whether this might be skin cancer or just a dermatology referral.
Keeping patients and NHS staff safe – just Think NHS 111 First
The NHS has introduced a new system for people needing urgent medical care when it is not a “life or limb threatening” 999 emergency.
If you have an urgent medical problem or you’re not sure what to do, just call NHS 111 first and they’ll make sure you get to the best place for you to be seen safely and quickly.
In mid and south Essex our NHS 111 team has access to clinical experts and if you need to visit the emergency department (A&E) they can book you a time slot when you should attend.
They’ll also let the hospital know when you’re coming. This means you could avoid a lengthy wait in the waiting room and be seen more quickly.
Calling NHS 111 first could mean some people do not need to visit A&E at all.
Their needs could be met by visiting a pharmacy or arranging an appointment at their GP practice. The NHS 111 team will advise on the right thing to do.
And if you’ve arrived at the emergency department without contacting NHS 111 first, you will still be seen, but you may have to wait longer unless you need immediate treatment.
NHS ESSEX CHILD HEALTH APP
A new App has been put together with health care workers across Essex, which provides self-care and advice to parents of children aged 0-11. It will support parents in knowing what to do if their child is unwell.
It is normal to feel anxious when your child is ill. Sometimes their illness is obvious – they may have visible symptoms such as a runny nose. At other times it isn’t as easy to identify the problem even though you know your child best and can spot if something is wrong. Most illnesses such as sore throats and ear ache get better by themselves but it’s important that parents know what to do if their child is unwell and how to recognise the signs.
The new NHS Essex Child Health app has been designed to give parents, grandparents and carers across Essex NHS advice at their fingertips, to help look after their children’s health and recognise when they are unwell.
The app is free to download for both Android and Apple. Just search for ‘NHS Essex Child Health'
Letter to patients from Practice
It was announced yesterday that from July 24th 2020 everyone is required to wear a face covering when entering a shop or business.
This is in addition to wearing one on Public Transport which has been mandatory for some time now.
If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit www.keepsafe.org.uk/mask and download an exemption card for you to show if asked why you are not wearing one.
Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.
NEW APP FOR PATIENTS
Burnham Surgery has been chosen to trial a new app for patients with Type 2 Diabetes, Asthma and COPD.
An interactive app which can be used on mobile phone, tablet or home computer.
Designed to help patients manage their condition and brings you the most comprehensive, user friendly app available on any device. Built by experts the App puts you in control like never before, with expert education on all aspects.
If you are interested let the surgery know by contacting them and providing your name , Date of Birth and email address and we will register you for the App.
We now have a Digital Health Support Adviser to help you set up the App
Details below on how to contact her
My Health Digital Support
IF YOU THINK YOU MAY HAVE CORONAVIRUS DO NOT ATTEND THE SURGERY
PLEASE USE THE NHS 111 WEBSITE LINK
How to Self Isolate
Information is updated regularly follow link for latest details
Access all Areas
Existing patients can enjoy access to our wide range of services. Whether managing your appointment or ordering a repeat prescription.
Please make sure you inform reception if you need to cancel your appointment.
We have a high number of wasted appointments every month as patients do not inform us that they are unable to attend.
Some patients have requested these as urgent appointments.
Thank you for your co-operation in letting us know when you are unable to attend it will help us to improve our service and give other patients the opportunity of an appointment.
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
The car park immediately outside the surgery is free (maximum of 3 hours).
There are disabled parking bays and there is a ramp for easy access to the surgery.
(Site updated 22/09/2021)