The Burnham Surgery

Anima

 

Anima is an NHS-approved software provider used by 1 million+ patients across the UK. They uphold the highest data security standards set by the NHS.

What does Anima do?

Answer: Anima is a communication platform that allows you to seek care from your GP practice.

When you have an issue that you want to contact your GP about, you can use Anima to submit your request online.

Costs Nothing to the patient! Anima is absolutely free for patients to use: all you need to sign up is access to a phone or computer, an email address and mobile phone number. If you don’t have any of these, you can still contact the practice in your usual way.

 

Click below for Anima 

Anima Care Platform
Pharmacist is giving patient their medication in a bottle

Pharmacy First

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.

Sore throat, Earache, Sinusitis, Infected Insect Bite, Shingles, Uncomplicated Urine infection in women, Impetigo - there are age and other stipulations to be considered prior to using the pharmacy.

Pharmacy First - getting the most from your pharmacist (patient.info)

Local Pharmacies as well as larger providers support this service 

Get The Care You Need Quicker

Need help with your health? There are lots of ways to get the care you need quickly and easily.

Mid and South Essex ICB have set up a web page to support you

 

 

Get the care you need quicker
Nurse drawing an injection

Covid 19 and Seasonal Flu Vaccines

 

We are starting to contact patients by email or Text message for those who have provided this information.

You can contact the surgery to book an appointment, where possible this could be done using Anima or pop into the surgery, calling on the phone line will delay patients getting a doctors appointment. 

C19 and Seasonal Influenza is for patients 75years old and over on 31st March 2026 and those who are Severely Immunosuppressed, live in an older person's care home.

See below for more information on C19

COVID-19 vaccine - NHS

 

Seasonal Influenza to 65 years to 74 years on 31st March 2026 and those who have certain long term conditions, pregnant, lives in care home, you are a main carer or claims carers allowance, live with someone with weakened immune system. Frontline health and social care workers can also get a flu vaccine through their employer.

Most children will be vaccinated at school.

Surgery will be vaccinating with a Nasal Spray children aged 2-3 years

See below for more information on Seasonal Influennza

Flu vaccine - NHS

Staff can only make an appointment if your medical screen has identifed you as needing the vaccine(s). If your screen dose not state this they will need to gain advice from the clinical team - please explain to them why you feel you require the vaccines and reception will send a message to a team member who will contact you at on a later day.

We will not be providing Saturday Clinics.

An Open Letter to Our Patients

Following the Announcement of The GP Survey Results 2024 we have voluntarily worked with NHS GP Improvement Programme to enhance patient experience and accessibilty.

This has resulted in our New Website and in the near future an addition to the ways a patient can contact the surgery team.

Click the link above to read an Open Letter from the partners to our patients.

 

 

NHS App

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

 

The minimum software version required to run the NHS app is changing on 3 February 2025.

 Following this date, the minimum operating system required to run the NHS app will be: Apple iOS 15 and above or Android version 8 and above

This means that devices running software versions lower than this will no longer be able to use the NHS app. This will affect people who use the following versions of iOS and Android operation systems:
 iOS 12     Android 6      Android 7

 These users will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser.

Having issues with NHS APP and downloading to your phone?

One to one support for patients to support you to download and manage the NHS APP, this is a free service, please see Link for Maldon Library and also patients can attend IT drop in service every Tuesday from 12.30-2pm

https://library-events.essex.gov.uk/event?id=174715

  Log in - NHS App Online

Find out more about the NHS App

Health A to Z

Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.

Go to the Health A to Z

Medicines A to Z

Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to the Medicines A to Z

Facebook Page

For other information both medical and social within Mid Essex

 

Burnham Surgery Essex Facebook Page

Calling All 16 -24 years

Essex Recovery Foundation are inviting young people aged 16–24 across Essex to take part in a short, confidential survey about experiences and exposure to drugs and alcohol. This is your chance to have your voice heard and advise ECC on support needed for young people in your community. You can scan the QR code in the poster attached or the link is below.

The survey has been developed by Essex Recovery Foundation (ERF) on behalf of Essex County Council, and your input will directly inform how support is designed and delivered.

📝 It only takes a few minutes to complete.
📍 Open to anyone aged 16–24 living in Essex.
👉 Survey Link is here!: https://qualtrics.kcl.ac.uk/jfe/form/SV_aW5A9vOD0W8n9SS

 

Page last reviewed: 06 September 2025
Page created: 22 October 2024