The Burnham Surgery

An Open Letter to Our Patients

Following the Announcement of The GP Survey Results 2024 we have voluntarily worked with NHS GP Improvement Programme to enhance patient experience and accessibilty.

This has resulted in our New Website and in the near future an addition to the ways a patient can contact the surgery team.

Click the link above to read an Open Letter from the partners to our patients.

 

 

Anima

 

Anima is an NHS-approved software provider used by 1 million+ patients across the UK. They uphold the highest data security standards set by the NHS.

What does Anima do?

Answer: Anima is a communication platform that allows you to seek care from your GP practice.

When you have an issue that you want to contact your GP about, you can use Anima to submit your request online.

Costs Nothing to the patient! Anima is absolutely free for patients to use: all you need to sign up is access to a phone or computer, an email address and mobile phone number. If you don’t have any of these, you can still contact the practice in your usual way.

 

Click below for Anima 

Pharmacist is giving patient their medication in a bottle

Pharmacy First

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.

Sore throat, Earache, Sinusitis, Infected Insect Bite, Shingles, Uncomplicated Urine infection in women, Impetigo - there are age and other stipulations to be considered prior to using the pharmacy.

Pharmacy First - getting the most from your pharmacist (patient.info)

Local Pharmacies as well as larger providers support this service 

Get The Care You Need Quicker

Need help with your health? There are lots of ways to get the care you need quickly and easily.

Mid and South Essex ICB have set up a web page to support you

 

 

NHS App

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

 

The minimum software version required to run the NHS app is changing on 3 February 2025.

 Following this date, the minimum operating system required to run the NHS app will be: Apple iOS 15 and above or Android version 8 and above

This means that devices running software versions lower than this will no longer be able to use the NHS app. This will affect people who use the following versions of iOS and Android operation systems:
 iOS 12     Android 6      Android 7

 These users will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser.

Having issues with NHS APP and downloading to your phone?

One to one support for patients to support you to download and manage the NHS APP, this is a free service, please see Link for Maldon Library and also patients can attend IT drop in service every Tuesday from 12.30-2pm

https://library-events.essex.gov.uk/event?id=174715

  Log in - NHS App Online

Injection Pen

Update on Tirzepatide for weight management

 

On 23rd June 2025, it was announced that people living with obesity will be able to begin accessing tirzepatide (Mounjaro®) for weight loss purposes in primary care settings. However, the national roll out does not mean all people will be able to get a prescription for tirzepatide (Mounjaro®) on this day.

 

Weight management services are locally commissioned at an Integrated Care Board (ICB) level. In mid and south Essex, access to tirzepatide will initially be through specialist weight management services only. Access to tirzepatide (Mounjaro®) through primary care is not expected to start in mid and south Essex until later in 2025.

 

NHS Mid and South Essex ICB has provided information on tirzepatide on its website - Visit the website for more information.

Access to tirzepatide for weight management in mid and south Essex - Mid and South Essex Integrated Care System

Health A to Z

Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.

Medicines A to Z

Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Facebook Page

For other information both medical and social within Mid Essex

 

Burnham Surgery Essex Facebook Page

Survey for Dengie & SWF NHS users

Research

 

We’re collecting your experiences in a new survey with the University of Warwick to inform the local NHS and other authorities.

📝 Please take this anonymous survey to speak up:
👉 https://warwick.co1.qualtrics.com/jfe/form/SV_2mY0OwsBK4fDLam

🕒 Average time of 20 minutes to complete

🕒 Closes: 5th May (Bank Holiday Monday)

📍For residents of the Maldon, Dengie and South Woodham Ferrers area aged 18+

📢 Your participation will be anonymous
📢 Your voice matters

#HealthcareServices #Maldon #Dengie #SWF #NHSAccess  #UniversityofWarwick #EssexNHS

 

Page last reviewed: 24 June 2025
Page created: 22 October 2024