Medication Reviews by Telephone

The PCN (Primary Care Network) has employed for the Dengie Practices a Company called Provision Healthcare who employ clinical pharmacists to review your medication over the telephone, they can discuss all areas of your medication and will forward any concerns you or they have to your GP to follow up.

Going forward we hope this service will have a beneficial factor to the patients who do not require to be present on the premises and can still have a review.

Provision Healthcare can do 3 types of reviews:

  • Standard Medication Review approximate duration 20 minutes
  • Structured Medication review approximate duration 30 minutes - A structured medication review aimed for patients taking various medications this will be a critical examination of a person's medicines with the objective of reaching an agreement with the person about treatment, optimising the impact of medicines, minimising the number of medication‑related problems and reducing waste.
  • Asthma Review approximate duration 20 minutes

The pharmacists are from an independent company and will contact you by phone (the telephone number ID will not be a local call and may be anonymous/withheld) on 3 separate occasions. If they have been unable to make contact our receptionist  or prescription clerk will re-arrange a day and time to suit you.