slide 1

Online Services

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey

Welcome to The Burnham Surgery

Hello and welcome to our website.  We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times.

* * * * * * * * * *

Patchs Banner


The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

Below is a Link to Our Surgery Survey

Practice Overview (


Why are we still working differently


Burnham Surgery no longer uses Doctorlink. To book an appointment please call your surgery


Did you know??

MDI (Metered Dose Inhaler) aerosol inhaler has a carbon footprint equivalent from Burnham to driving to Sheffield

DPI (Dry Powder Inhaler) has a carbon footprint of 4 miles

Speak to our Respiratory Nurses at your review to see if you can be switched

Carbon Footprint Comparison Tool

The link below shows the Carbon impact of inhalers

Inhaler Carbon Footprint Comparisons

Dealing With Covid Symptoms

Do you look after someone?

Do you look after a family member or friend?

Do you look after someone who cannot manage without your support.

Surgery would like to know if you are a carer so we can support you further.

Please download and complete form and hand to reception

Carer Registration Form

There are thousands of people in Essex who provide care to their loved ones; be it looking after a family member or friend who has a disability, mental or physical illness, or who needs extra help as they grow older. For further information about Carers Week and for a range of resources available to carers visit 

Action for Family Carers | Supporting Carers Across Essex (

or call   0300 770 80 90

Help Reduce Abuse


(Updated 15th July 2022)

Vax Van will also be visiting on Monday between 10.00 - 15.30 - it will be parked opposite the Clocktower

Alternatively book via the National Booking Service

Who can book on line

  • 1st and 2nd doses for people aged 12 years old and over

  • boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old

  • spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system

  • additional primary doses for people with a severely weakened immune system aged 12 years old and over

Book or manage a coronavirus (COVID-19) vaccination - NHS (

Please note - If you have had Covid - aged 12 to 17 you must leave it 12 weeks from positive test date and if aged 18 plus 4 weeks from positive test date

 Across Essex the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.

 You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.

 NHS are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System.

 Appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.

 In terms of any planned appointments with The Burnham Surgery there are no changes at the current time and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.

If you have missed our call/invite we would advise to book through the government booking  website.

Link to the national booking system:

Book a coronavirus vaccination - NHS (

If you are struggling to book their appointment, please contact the CCG Central Referral Team(CRS - open Mon – Fri, 8am – 6pm) who will be able to help

Contact number: 0300 123 0771

For any questions you have about Covid Vaccinations can be found at our CCG's website

or if you have any questions about vaccines email

Had your vaccine abroad??

This service enables you to book an appointment to show evidence for any coronavirus (COVID-19) vaccinations you've had outside of England. This is so the NHS can securely update your vaccination record.

Do you suffer fromindigestion

Do you suffer with heartburn and regularly buy medication to stop the discomfort?


If you are over 40 years of age, suffer from heartburn and buy medication to stop the pain, you might want to take part in our innovative research project using a diagnostic device called "Heartburn Sponge Test" or Cytosponge™.


Chelmsford Sports and Athletics Centre, CM1 2EH, is hosting clinics from 24 January 2022 until May. Find out more, visit:


Why are practices working differently

A range of healthcare professionals work alongside GPs in practices to ensure you get the right care for your needs as quickly as possible. Find out more about these here:


Your GP practice team is here to help you #GetTheRightCare at the right time.

Panoramic Clinical Trail   <- open link

PANORAMIC is a UK-wide clinical study investigating new antiviral treatments for COVID-19 to reduce the need for hospital admission and enable people to get better sooner. 

We are aiming to significantly boost awareness of PANORAMIC and maximise the chances of every eligible person choosing to enrol in the study.  


Information Supplied by NHS Digital


Face to Face



October 2020 -2021




October 2019-2020




12% increase in appointments

This does not included Coronavirus Vaccination clinics run at South Woodham by Dengie & SWF PCN of which our staff organise and attend with the other practices in this area.

Online Questionnaires

The practice is sending out messages to your mobile phone to allow us to update your medical records - current questions are related to Height & Weight, Ethnicity, Smoking status, Blood Pressure.

We hope as many of our patients will respond however you are always welcome to drop a note to the surgery with your answers and we can add the detail's to your records.

Many thanks for your time

Help us to keep everyone safe

GP practices and other NHS health settings continue to follow national recommendations to prevent the spread of infection. This is to help protect our staff and patients, particularly those who may be more vulnerable to infections. Please do your bit by continuing to wear a face covering and maintaining a social distance when attending any NHS appointments. #HelpUsHelpYou

If you experience any coronavirus symptoms, please do not attend in person. If you’re worried about your symptoms, or you’re not sure what to do, get help from NHS 111 at, only call 111 if you can’t get help online.

NHS Covid Pass

People living in England who have had a full course (2 vaccines) of the COVID-19 vaccine can demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. The covid pass will not show you your booster vaccination. People can prove their vaccination status through the NHS COVID Pass service:

People need to register with NHS login for the digital services. NHS login registrations may take longer than usual when there are high numbers of requests.

If people cannot access online services, and they are due to travel abroad in the near future, they can call 119 to request a letter that will provide evidence of their vaccination status.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

Request a letter via the NHS website

It can take up to 5 working days from the date of receiving your full course of the vaccine before the system is updated. We then expect the letter to take up to 5 working days to reach you.

Request a COVID Pass letter via the NHS website

Diabetes Kidney Testing At Home

Burnham Surgery and Mid Essex CCG have commissioned to support patients to test their kidney function at home

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.

 We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.

 If you meet the criteria for the new service, you will receive a text message (or a letter!) about this testing process, which is run by If you want to find out more, please click here:

 If you want to speak to their customer support team, you can call them on 020 7183 7939.

New Service

Skin Analytics is a new service that uses artificial intelligence (AI) and new technology to help GPs make a decision on skin marks or moles (we call these lesions).

When you make an appointment with your GP about mole or mark you are concerned about, the GP will take a picture of the mark using a special dermascope camera attached to a smart phone. This will be sent to the DERM AI programme which is able to make a decision on whether this might be skin cancer or just a dermatology referral.

Keeping patients and NHS staff safe – just Think NHS 111 First

Think 111 First before going to accident and emergency

The NHS has introduced a new system for people needing urgent medical care when it is not a “life or limb threatening” 999 emergency.


If you have an urgent medical problem or you’re not sure what to do, just call NHS 111 first and they’ll make sure you get to the best place for you to be seen safely and quickly.


In mid and south Essex our NHS 111 team has access to clinical experts and if you need to visit the emergency department (A&E) they can book you a time slot when you should attend.


They’ll also let the hospital know when you’re coming. This means you could avoid a lengthy wait in the waiting room and be seen more quickly.


Calling NHS 111 first could mean some people do not need to visit A&E at all.

Their needs could be met by visiting a pharmacy or arranging an appointment at their GP practice. The NHS 111 team will advise on the right thing to do.

And if you’ve arrived at the emergency department without contacting NHS 111 first, you will still be seen, but you may have to wait longer unless you need immediate treatment.


A new App has been put together with health care workers across Essex, which provides self-care and advice to parents of children aged 0-11. It will support parents in knowing what to do if their child is unwell.

It is normal to feel anxious when your child is ill. Sometimes their illness is obvious – they may have visible symptoms such as a runny nose. At other times it isn’t as easy to identify the problem even though you know your child best and can spot if something is wrong. Most illnesses such as sore throats and ear ache get better by themselves but it’s important that parents know what to do if their child is unwell and how to recognise the signs.


The new NHS Essex Child Health app has been designed to give parents, grandparents and carers across Essex NHS advice at their fingertips, to help look after their children’s health and recognise when they are unwell.

The app is free to download for both Android and Apple. Just search for ‘NHS Essex Child Health' 


Please ensure you protect patients and staff by wearing where possible your face covering whilst on NHS premises.

If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit and download an exemption card for you to show if asked why you are not wearing one.

Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.

Face coverings: when to wear one, exemptions, and how to make one - GOV.UK (


Burnham Surgery has been chosen to trial a new app for patients with Type 2 Diabetes, Asthma and COPD.

An interactive app which can be used on mobile phone, tablet or home computer.

Designed to help patients manage their condition and brings you the most comprehensive, user friendly app available on any device. Built by experts the App puts you in control like never before, with expert education on all aspects. 

If you are interested let the surgery know by contacting them and providing your name , Date of Birth and email address and we will register you for the App.

We now have a Digital Health Support Adviser to help you set up the App

Details below on how to contact her

My Health Digital Support



How to Self Isolate

Information is updated regularly follow link for latest details

Access all Areas

Existing patients can enjoy access to our wide range of services. Whether managing your appointment or ordering a repeat prescription.

Please make sure you inform reception if you need to cancel your appointment.

We have a high number of wasted appointments every month as patients do not inform us that they are unable to attend.

Some patients have requested these as urgent appointments.

Thank you for your co-operation in letting us know when you are unable to attend it will help us to improve our service and give other patients the opportunity of an appointment.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.


The car park immediately outside the surgery is free (maximum of 3 hours).
There are disabled parking bays and there is a ramp for easy access to the surgery.

(Site updated 01/08/2022)

Contact Details

The Burnham Surgery

Contact Telephone

01621 782054
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website