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Appointmentscircled_day

Registered patients can make an appointment by telephone, via the patient online service through this website or in person. When making an appointment our reception staff may need to ask you a few questions so that you can be booked with the most appropriate healthcare professional. We now have qualified Advanced Nurse Practitioners and student Advanced Nurse Practitioners available every day who are skilled to see patients with minor and on the day illnesses. 

If you consider your call to be urgent and you need to speak with a health professional then please ask to be put through to our triage nurse who is available between:
12:00 - 13:30 Monday to Friday.

On-Line Appointments and Repeat Medication

Patients may register (see receptionist) to allow them to make Appointment Bookings or to request Repeat Medication.

To access these services please call into reception to Register.  Photographic proof of identity is required (i.e. Passport or Drivers Licence).  Each patient must make an individual request for registration, the exception being parents/guardians of children under 16 who may register the child/children themselves.

To go to the On-Line system please click the link:  https://systmonline.tpp-uk.com

Cancellations

It is your responsibility as a patient to cancel any appointment you have made in reasonable time so that another patient can benefit from the appointment slot. Even if you are unable to avoid cancelling at short notice, often the receptionist will know of another patient who can use the appointment. Please always try to let us know If you cannot attend an appointment for any reason. Thank you.

DNAs

The following shows the numbers and the times  lost on appointments where patients did not cancel their appointment beforehand.

Please cancel you appointment at least 24 hours beforehand.

During 2014 -  950 Doctor & 1357 Nurse appointments were lost where patients Did Not Attend (DNA).
This resulted in 384 hours 30 minutes lost.

During 2015 -  1108 Doctor & 1547 Nurse appointments were lost where patients Did Not Attend (DNA).
This resulted in 442 hours 30 minutes lost.

During 2016 -   1201 Doctor &  1878 Nurse appointments were lost where patients Did Not Attend (DNA).
This resulted in  599 hours  15 minutes lost.

So far this year we have lost the following due to DNAs:

January 2017 -  Doctor &  Nurse appointments lost.
This is a total of  hours  minutes lost.

This a running total for the year of   Doctor  &   Nurse appointments lost.

This is a total of  hours  minutes lost.

Please cancel you appointment at least 24 hours beforehand.

 
 
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